Returns & Exchanges
At American Made General Store, we stand behind the quality of our domestic goods and offer a 30-day return window for items in their original, unused condition. We are committed to ensuring your satisfaction with every purchase made through our marketplace.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip or proof of purchase.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please note that return shipping costs may apply.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.